Enhancing operations, fostering a positive workplace, and practicing good governance can save costs, improve your reputation, and attract like-minded customers. These practices help you stay competitive and adaptable, no matter what challanges arise.
Scroll down to read my client's success story!
Rapid Growth
It was a busy morning at Mary’s bakery, with a couple of people checking the inventory, a few baking goods, some reviewing the online orders and some attending to customers. Mary opened her bakery 4 years back and at first she fulfilled the orders in her personal kitchen. Her business grew rapidly thanks to her determination to make it work, the quality of her products and a good support system.
Business Disruption: Family Emergency + Supply Chain Issue
Fast forward to that morning, Mary received a call that a close family member had an emergency surgery and she had to go away for a few days to help her family. Within a few hours she was packed and on her way to the airport.
Her departure coincided with one of the main suppliers having a supply chain issue and thus unable to deliver as scheduled. Stopping production due to a main ingredient being out of stock would mean thousands of dollars in losses for the business.
Business Continuity Plan to the Rescue!
Fortunately, Mary and I had been working together for 6 months and among the critical processes we have overhauled was the business continuity plan, that outlines in detail what is to be done in emergency situations. Mary’s staff knew exactly where to go to find out ‘what would Mary do’ in that situation. Guided by the playbook, Mary’s team successfully stocked up on the missing ingredient and got back on track in no time.
This was a success story because Mary had a business continuity plan in place. What would have happened if Mary had to leave town unexpectedly and her team had to hecticly create a plan on the spot to handle the crisis?
I'm adaptable and offer multiple ways to work together, tailored to fit your needs.
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